organization of requests
- ticket system

Dozens, hundreds of submissions a day can be very engaging and even overwhelming, especially when they come from different sources. We answer the phone, read e-mails, while a colleague from the company passes on another notification he received. The service dispatcher has his hands full, and additionally has to remember important details and pass them on to the service technician.

Warranticon helps to organize and process all the requests that come into the company in one place.

Our system improves the speed and quality of service. Every e-mail, chat, form filled in on the website, or phone call received is entered into the list of events in a given ticket.
ticket system

automatic submissions in one ticket system

Selected functionalities and mechanisms

Warranticon optimizes and dynamically narrows the list of selectable fields to quickly and efficiently register your request without any possible mistakes.
Mail Dispatcher
Automatically integrating with corporate mail, gives you the ability to connect a service mailbox and convert email to notifications.
Client Zone
A custom space dedicated to service company customers, it allows you to quickly add a request and view the status of historical requests.
Submission via form
The API-integrated form with the Warranticon service system automatically creates a new ticket in the system when submitted.
Integration possibilities
Integration with any external application that has a mechanism for receiving e-mails, using API

What makes Warranticon different?

Unique functionalities for special tasks.
IoT & M2M - Monitoring
Warranticon has a advanced metrics analysis engine tied to automated notification and billing processes.
Clearing of Contracts
Fast and automatic settlement of cyclical contracts based on the TCO standard. Integration with ERP efficient VAT invoice on the basis of the settlement document.
Shipping Optimization
Thanks to the integration with the system you can easily prepare a parcel and verify the shipping costs from different courier companies.
Warranties and Inspections
Warranticon = Warranty. The system was created to support companies in providing warranty services and monitoring warranty statuses and times.

order or ask
about tickets Package

Organize incoming requests from various sources with ease. Registering and handling requests has never been so easy. We organize large volumes of requests in a centralized system.

Functionality of the tickets package
Quick start package assumes the functionality specified as standard in the package. If you need additional modules, please ask for individual pricing.
FunctionalityTickets package
Warehouse Operations
Request Logging
Basic Task Processing
Product, Warranty, and Contractor Registration
CSO integration
Advanced Task Billing
Contract management
Cost estimate management
Order management
Courier management
Returns Registration Engine
E-mail dispatcher
Customer Zone
Pre-defined Reports Package
Metric Data Logger
Remote Monitoring Engine support
Extended Integration

Tell us what interests you?Fill out the Tickets Package form

The form is the basis for preparing a business offer.
Enter the number of users who will use the application at the same time.
Enter the number of customers with access to the Client Area
Enter the billing period in months
Indicative pricing PLN

Warranticon in practice

Feel free to browse the blog and the instructional videos on the YouTube channel.

Ediko Sp. z o.o. 2020 – – all rights reserved.

Ediko Sp. z o.o. 2020 – – all rights reserved.