What does this mean?
Warranticon in theory.

Warranticon. Service System.

Warranticon – is the name of the service system created by Ediko Sp. z o.o. company. The name originated from a word game –  “warranty” and “icon”. The intention behind the choice of the name was to create a system that would not only allow managing warranties but would also create a complex tool for managing warranty and maintenance services provided for a particular type of products.

FSM - Field Service Management

Field service management software (FSM software) helps companies provide effective on-site service by tracking tasks, managing staff, and maintaining visibility into operations. Typical field service management software features include:

  • work order management
  • inventory management
  • shipping
  • scheduling
  • fleet tracking
  • reporting and analytics

These features increase coordination between the home office, warehouse and field technicians, saving the company time and money while speeding up transactions. These tools enhance field service automation (FSA) to eliminate manual labor from office tasks such as scheduling, dispatching and skill matching.

Companies managing field services experience three main problems:

  • communication issues
  • optimal resource planning
  • inexperienced technicians

Field service management systems, when used properly, solve all of these problems.

Source: technologyadvice.com

CMMS - Computerised Maintenance Management Systems

Computerised Maintenance Management Systems (CMMS) – an automated system supporting maintenance. Among the functions performed by CMMS class systems are:

  • management of the company’s equipment register,
  • management of settlements, purchases and sales of equipment,
  • scheduling inspections and other equipment maintenance activities,
  • management of equipment supervision procedures and other documentation,
  • recording events related to the maintenance of production and measurement equipment, including failures/repairs/overhauls, etc,
  • managing maintenance staff including work schedule,
  • support for implementation of maintenance projects, e.g. large component overhauls,
  • support for planning and execution of maintenance budgets,
  • management of parts and accessories warehouses for SUR (Maintenance Service),
  • analysis and evaluation of maintenance activities.

CMMS systems are usually strongly integrated with MRP class solutions, among others providing overhaul and maintenance schedules for machines as one of the constraints for capacity planning.

Source: Wikipedia

MRP - Material Requirements Planning

Material Requirements Planning (MRP) – is a set of processes for determining the demand for material resources (raw materials, supplies, components, etc.). They were designed to calculate the exact quantity of materials and delivery schedule in such a way as to meet the ever-changing demand for particular products.

These techniques are often supported by appropriate information systems.

MRP objectives

  • Inventory education
  • accurate determination of delivery times for raw materials and semi-finished products
  • Accurate determination of production costs
  • better use of existing infrastructure (warehouses, production capacity)
  • faster response to changes in the environment
  • control of the implementation of individual stages of production

Source: Wikipedia

ERP - Enterprise Resource Planning

It is also a term used to describe IT systems used to support the management of an enterprise (team of employees, material resources or finances) or cooperation of a group of cooperating enterprises by collecting data and enabling operations on the collected data. This support may include all or part of the management levels and facilitates the optimization of the use of enterprise resources and processes occurring in it.

There are several types of ERP systems, which are classified as integrated information systems:

  • modular, i.e. they consist of independent though cooperating applications.
  • integrated, i.e. consisting of one database and one business platform, where there is no data exchange between modules, because all functionalities use the same data in real time

ERP systems are development of MRP II systems. Their basic element is the database, which is usually common to all other modules. These modules typically cover the following areas:

  • warehousing and inventory management;
  • Tracking of deliveries in progress;
  • production planning;
  • production handling;
  • procurement;
  • sales;
  • Customer Relationship Management;
  • accounting;
  • finance;
  • human resources management (payroll, HR).
  • logistics

Source:  Wikipedia

DMS - Document Management System

Document Management System (or Electronic Document Management (EDM)) – an IT tool for processing all forms of documents created in organizations. The processing concerns both internal documents concerning cooperation of various functional areas of an organization and documents coming from the environment (e.g. customer orders, invoices, letters and others). In terms of knowledge management, these techniques particularly support the area of collecting and organizing knowledge resources.

Functions of IT document management systems:

  • recording
  • ordering
  • classification
  • version control system
  • data archiving
  • personal or group notifications about changes
  • Monitoring of files and folders
  • support of various file formats
  • move, send to circulation, delete operations
  • document workflow management

Each document has a metric describing general information of the document. The data contained in the metric can be defined by the system user.

Some management systems are integrated with workflow systems, where each person works on a document at their level of competence and then passes it on to the next employee.

Source: Wikipedia

CRM - Customer Relationship Management

Customer relationship management (CRM) – a set of procedures and tools important in managing customer relationships[1].

CRM should be viewed as a business philosophy that is customer-centric and impacts the organization. The customer, including their needs, expectations, tastes, preferences, behaviors, in this philosophy is a value, not a cost. Today, customer relationships are becoming the most important resource (most valuable assets) for the organization. These assets are actively managed to maximize the added value of the organization .

The implementation of CRM information systems does not mean that the organization has adopted the CRM philosophy. CRM perceived as an information system is only one of the available tools to facilitate the implementation of the objectives which are long-term relationships related to satisfying occasional or regular customer needs.

Source: Wikipedia


A solution tailored to your needs

We are creating an application that can be used in various business environments, but also in many households. Not all functionalities will work for all users - that is why we focused on modularity of the application.
Think about what functionality you need and see if we can deliver it?
Set of messages
Lots of information in one place. Instantly access important data at the crucial moment.
Teamwork mechanisms guarantee access to resources - based on specific user permissions.
Remember when your products need to be serviced and when they need to be replaced. Monitor their wear and tear.
Keep an eye on your assets in your business or at home! An up-to-date inventory is the key to optimization and savings.
Use a mobile app that supports working with the system.
Open up to technology. Use the system's tools according to your preferences.
Think about how to manage information and tasks from anywhere in the world?

questions and answers
address your concerns

We have developed many functionalities in a very unconventional way. Therefore, questions about particular mechanisms are very legitimate. Didn't we create another system just like others? We did it better!
How do we manage important information in the system?

The key is the relational nature of all the elements we create on Warranticon. Each product, contractor, or agreement can be related to one another, and most importantly, it is possible to expand the knowledge base of these elements by adding additional resources. Among the most important resources are: documents (generated automatically or manually), files (in various extensions such as pdf, word, excel or zip archives) and notes (public or private) – which will help to draw attention to a particular operational aspect.

Which version of the application should I choose?

This is the most common question that arises at the very beginning of the decision-making process. The arguments for a cloud instance – SaaS – and for the implementation on your own server (On-Premises) are probably the same, although they are often mutually exclusive in the business context.

It is very important to be aware of the cost of each of these implementations. Cloud version is launched much faster and its cost can be significantly reduced and spread over monthly payments. On-premises instance is associated with the need to engage own server and human resources, but opens a very wide range of possibilities related to the integration of applications with other systems.

We encourage you to explore the theoretical knowledge about the different mechanisms of “deployment”.

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    Ediko Sp. z o.o. 2020 – warranticon.com – all rights reserved.

    Ediko Sp. z o.o. 2020 – warranticon.com – all rights reserved.